This Privacy Policy informs users of the LyreJet™ website about how their personal data is collected, used, retained and protected.

It applies to the LyreJet™ website, as well as to the services and features accessible through it.

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is:

LyreJet Ltd
Av de la Turquoise, 23
1640 Rhode-Saint-Genèse
Belgium

Contact email for personal data matters:
hello@lyrejet.com

2. What Personal Data May We Collect?

Depending on how you use the website, we may collect the following categories of personal data.

When you register for the LyreJet™ Priority List

We may collect:

• first name;
• last name;
• email address;
• country;
• professional profile or category;
• number of LyreJet™ devices requested;
• information relating to your registration request;
• date and time of registration;
• technical information associated with the form submission, where such information is automatically recorded by our system.

This information is provided voluntarily by the person completing the registration form.

When you place an order

We may collect the information necessary to process your order, including:

• identity information;
• contact details;
• billing address and, where applicable, delivery address;
• order information;
• information required for invoicing;
• communications relating to the order;
• technical and transactional information necessary for security and order processing.

Any banking or payment information entered during a payment is processed by the payment provider used for the transaction, where such a provider is activated.

No external payment provider was active in the WooCommerce configuration audited on September 5, 2026.

3. Why Do We Use Your Data?

Your personal data may be used for the following purposes.

3.1 Management of the LyreJet™ Priority List

When you voluntarily register for the Priority List, your data is used to:

• record your priority request;
• inform you about the launch of LyreJet™;
• inform you when pre-orders open;
• provide information about steps directly related to the new manufacturing series;
• manage and organize priority requests;
• produce internal statistics relating to registrations, including by country, profile or requested quantity.

The legal basis for this processing is your consent.

You may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

3.2 Order Processing

When you purchase a LyreJet™ product, your data is used to:

• record and process your order;
• process payment;
• prepare and arrange delivery;
• issue the necessary commercial and accounting documents;
• send communications relating to your order;
• manage returns, refunds, complaints or after-sales requests where applicable;
• ensure transaction security.

These processing activities are necessary for the performance of a contract or for taking steps at your request prior to entering into a contract.

Certain data may also be retained in order to comply with applicable legal and accounting obligations.

3.3 Service-related Communications

We may use your contact details to send communications necessary for the operation of the service, including:

• order confirmations or updates;
• transaction-related information;
• information relating to a request you have submitted through the website;
• information necessary for security or service operation, where applicable.

Such communications do not necessarily constitute direct marketing and, depending on their nature, may be based on contractual necessity, a legal obligation or our legitimate interest.

3.4 Website Security and Operation

Certain technical information may be processed in order to:

• ensure website security;
• prevent fraudulent use;
• detect and resolve technical problems;
• maintain website availability and performance;
• ensure the operation of WordPress, WooCommerce and other technical components used by LyreJet™.

Such processing may be based on our legitimate interest in maintaining the security and proper operation of the website or, where applicable, on the technical necessity of the service.

4. Data Relating to the LyreJet™ Priority List

Information submitted through the Priority List registration form is stored in order to manage the Priority List.

The information required for this purpose is also stored within our dedicated technical environment to enable, in particular:

• registration management;
• management of requested quantities;
• analysis of registrations by country and profile;
• preparation of future manufacturing series;
• export of data required for internal management of the Priority List.

Access to this information is restricted to persons authorized to manage the LyreJet™ project.

5. Recipients of Personal Data

Personal data is accessible only to persons and service providers who need it for the purposes described in this Privacy Policy.

Depending on the circumstances, these may include:

• persons authorized to administer LyreJet™;
• the website hosting provider;
• technical service providers required for website operation;
• service providers involved in order processing, delivery or after-sales service;
• payment providers where an external payment method is used;
• administrative or judicial authorities where disclosure is required by law.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it is processed, subject to legal obligations requiring longer retention periods.

Priority List

Priority List data is retained for the period necessary to manage the launch, pre-orders and the relevant manufacturing series.

When the purpose for which the data was collected has ended, the data will be deleted, anonymized or retained only where required by law or justified by a legitimate reason.

Orders

Order-related data may be retained for as long as necessary to manage the order and subsequently for the periods required by applicable legal obligations, including accounting and tax requirements.

Communications and Requests

Data relating to requests submitted through the website is retained for as long as necessary to process the request and, where justified, for a proportionate period allowing the relevant relationship or matter to be followed up.

7. Cookies and Similar Technologies

The LyreJet™ website uses cookies and similar technologies that are necessary for its operation.

A cookie is a small file stored on your device when you visit a website.

Strictly Necessary Cookies

Certain cookies are necessary for the operation of the website and cannot be disabled without affecting certain features.

They may be used, in particular, for:

• the technical operation of WordPress;
• language preferences;
• the operation of the WooCommerce shopping cart;
• session management required for online shopping;
• security and authentication where these features are used.

WooCommerce Order Attribution

WooCommerce also uses sbjs_* cookies to identify the source of a visit and, where an order is placed, to attribute that order to its source.

The consent requirements applicable to these trackers are determined in accordance with the rules applicable to cookies and similar technologies.

Where prior consent is required, such trackers must only be activated after the user's consent has been obtained.

Language and Technical Cookies

The website may use a language preference cookie to retain the language selected by the user.

Technical cookies may also be used to check whether the browser accepts cookies or to ensure the proper operation of website features.

8. Managing Your Cookie Preferences

Where consent is required for certain cookies or similar technologies, such consent must be obtained before those technologies are stored or accessed.

You may also configure your browser settings to control or delete certain cookies.

However, refusing certain strictly necessary cookies may prevent some website features from functioning properly, including features relating to the shopping cart or ordering process.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• unauthorized access;
• loss;
• destruction;
• alteration;
• unauthorized disclosure.

Access to personal data is restricted to persons who need it to perform their functions.

10. Transfers of Data Outside the European Economic Area

Where the involvement of a service provider results in the transfer of personal data to a country outside the European Economic Area, we ensure that such transfer is carried out in accordance with applicable data protection law and is covered by an appropriate legal mechanism where required.

11. Your Rights

Under applicable data protection legislation, you may have the following rights, depending on the circumstances:

• right of access to your personal data;
• right to rectification of inaccurate or incomplete data;
• right to erasure of your personal data where the legal conditions are met;
• right to restriction of processing;
• right to object to certain processing activities;
• right to data portability where applicable;
• right to withdraw your consent where processing is based on consent.

Withdrawal of consent is possible at any time and does not affect the lawfulness of processing carried out before withdrawal.

12. Exercising Your Rights

To exercise your rights or obtain information about the processing of your personal data, you may contact us at:

hello@lyrejet.com

We may request information necessary to verify your identity where this is necessary to protect your personal data against a fraudulent request.

We will endeavor to respond to your request within the time limits required by applicable law.

13. Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data does not comply with applicable data protection legislation, you may lodge a complaint with the competent supervisory authority.

For LyreJet Ltd, established in Belgium, the Belgian supervisory authority is:

Data Protection Authority (DPA / APD-GBA)
Rue de la Presse 35
1000 Brussels
Belgium

Under the conditions provided for by the GDPR, you may also lodge a complaint with the supervisory authority of your habitual residence, place of work, or the place where you consider that an infringement of your rights has occurred.

14. Changes to This Privacy Policy

This Privacy Policy may be amended where necessary, particularly in the event of changes to:

• the LyreJet™ website;
• the features and services offered;
• data processing activities;
• applicable legal or regulatory requirements.

The version published on this page is the version applicable on the date stated at the beginning of this document.